Your privacy is important to us. It is YooD India’s policy to respect your privacy regarding any information we may collect from you across our website, YooD, and other sites we own and operate. We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.
We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification. We don’t share any personally identifying information publicly or with third-parties, except when required to by law.
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies. You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services. Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information.
If you have any questions about how we handle user data and personal information, feel free to contact us.
This is the cookie policy for YooD India, accessible from URL. What are cookies? As is common practice with almost all professional websites, this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the site's functionality.
We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore it is recommended that you do not disable cookies. The cookies we set account related cookies if you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.
We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.
From time to time we offer user surveys and questionnaires to provide you with interesting insights, helpful tools, or to understand our user base more accurately. These surveys may use cookies to remember who has already taken part in a survey or to provide you with accurate results after you change pages.
When you submit data through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.
In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page that is affected by your preferences.
In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site. This site uses Google Analytics which is one of the most widespread and trusted analytics solutions on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. For more information on Google Analytics cookies, see the official Google Analytics page. Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you. From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring which optimizations our users appreciate the most. It is important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.
We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; facebook, twitter,etc will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.
Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. This policy is effective as of Nov 2021.
All our clients are very important to us, that's why YooD India ("Company"), has created the following Refund Policy to let you know how we handle the refunds for the bookings ordered and bought from our website/app. The terms "you," "your," and "yours" refer to the user/ vendor/ service provider using our Website/app. When this Policy mentions "we", "us,", and "our" it refers to the YooD India and its subsidiaries or /and affiliates. The term "bookings" refer to any product or services bought on our website/app by you. For any questions regarding this Refund Policy or any requests regarding the refunds and returns, please contact us by email support@yood.in.
While availing any of the payment method/s available on the website/app, we will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to you due to: ● Lack of authorization for any transaction/s, ● Exceeding the preset limit mutually agreed by you and between banks, ● Any payment issues arising out of the transaction, ● Decline of transaction for any other reason/s In any scenario, the total amount payable (complete package amount excluding booking amount) must be paid at least 5 days prior to the event/occasion date. All payments made against the services on website/app by you shall be compulsorily in Indian Rupees acceptable in the Republic of India. Platform will not facilitate transactions with respect to any other form of currency with respect to the purchases made on website/app. Before making your booking, we request you to provide supporting documents (including but not limited to Govt. issued ID and address proof) to establish the ownership of the payment instrument used by you for your purchase. This is done in the interest of providing a safe online environment to our users.
You have the right, without giving a reason, to cancel the booking/bookings within 3 days (within 72 hours of booking time), in no case where only the booking amount is paid. The booking amount will not be refunded in any circumstances or situations after the prescribed timeline. In case of complete/full/total package payment is made at the time of the booking, the full amount paid will be refunded within 3 days (within 72 hours of the booking). In case of cancellation after 3 days but at least 30 days prior to the event/occasion date, the amount will be refunded only after the deduction of the booking amount or can be rescheduled once within a period of one year. In case of cancellation in less than 30 days of the scheduled event/occasion date, you can submit a request on support@yood.in with details of the reasons for such request. The company will get in touch with the venue owner with your request. The venue owner has the discretion over such requests and his decision will be binding on the company as well as the user or service provider.